You take extra care of us in times of sadness

We cannot thank you enough for the way in which you delivered Mum’s funeral. Everyone commented on how well it went and that Mum would have enjoyed the day. I know its your job, but feel you do take extra particular care of people and us in times of sadness. Your kindness and understanding at a time in ones life when your emotions don’t always let you think straight, is so much appreciated.